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When your maintenance department reaches a certain size, maintenance supervisors become necessary. The work they do helps ensure business continuity and minimizes the common operational headaches associated with managing day-to-day maintenance operations.
What Is Role Of Supervisor
Below, we’ll take a look at the job of a maintenance supervisor, the type of skills they need, and look at the salary a maintenance supervisor earns.
Quality Assurance Supervisor
The maintenance supervisor acts as a link between senior management and the rest of the maintenance team by acting as the primary channel for information flow within a facility. They are expected to organize, supervise and direct maintenance workers. Although they are part of the maintenance team, this job title is considered part of middle management. As a result, maintenance supervisors often play more of a management role than maintenance technicians and mechanics.
On a typical workday, you’ll find maintenance supervisors working primarily with technicians and other staff on duty. They must lead and motivate the team and assign tasks accordingly. They may report to the maintenance manager, facilities manager, maintenance director, or some other executive.
Because they provide such an essential service in overall maintenance management, maintenance supervisors can find employment in many different types of industries. The size of the organization will shape the exact competencies in which the maintenance supervisor will work.
Smaller companies may find that they can get along well with a technician who exhibits strong communication and management characteristics. In such cases, that technician may act as a supervisor. The alternative is that the maintenance manager takes on the tasks that the maintenance supervisor will perform.
Important Functions Of A Supervisor
For large organizations with dozens of technicians and other maintenance personnel, a designated maintenance supervisor is required to oversee and coordinate maintenance activities.
Different industries and organizations will have different requirements for what they expect from a daily maintenance supervisor. However, the overall goal is to ensure that the workforce is properly trained, organized, and has access to the tools and parts they need to perform assigned tasks.
As a maintenance supervisor, you can work at any business that has a maintenance team that needs to be managed. While reviewing the maintenance supervisor job postings, we noticed that there is a lot of demand for building, apartment and factory maintenance supervisors – so we will discuss them in more detail. those three below.
This position requires a supervisor who will oversee a team responsible for the maintenance of a certain building, usually a commercial property. The supervisor will manage the technicians responsible for the day-to-day operations in and around the building. They are expected to provide detailed instructions and be available to help when needed. Additionally, they will regularly communicate with the users of the building by answering questions, informing them of upcoming work, and more.
Training For New Supervisors
The context here is usually a block of residential units. A supervisor may be part of a property management team tasked with managing technicians while they work on electrical, mechanical, and plumbing projects. Unlike in commercial buildings, where the occupants close after work, a residential building does not have such a break. It is therefore essential that supervisors have the foresight and experience to plan and schedule maintenance tasks with minimal disturbance to occupants.
This represents a fully industrialized environment. Maintenance supervisors must have the core technical skills to be relevant to that particular industry (in other words, know how to maintain the physical assets used in their plant). They will oversee the team and maintain complex plant systems and equipment to meet production deadlines and maintain product quality.
They must also be extremely observant and diligent in complying with safety regulations as the manufacturing industry has been called out time and again by agencies like OSHA for its poor safety record. For example, in this report, OSHA warns that manufacturing workers suffer the most from work-related accidents.
From all of the above, it is clear that the maintenance supervisor does quite a bit of work. So, if you choose this career path, what kind of compensation should you expect? The exact salary for this position will depend on the type of maintenance supervisor job, the size of the organization, and to some extent, the number of years of experience in this or similar roles.
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This is a higher average salary than maintenance technicians and mechanics, but not by much. The real difference seems to be at the top end of the scale. In other words, a well-paid maintenance supervisor can make significantly more money than a well-paid technician.
Employers who want to add a maintenance supervisor to their payroll should have a clear idea of what they expect from them. It is important to identify the hard and soft skills required for each specific role in order to hire a good maintenance supervisor. Here are some qualities we recommend employers look for when hiring for this role:
You can’t teach what you don’t know. The maintenance supervisor is responsible for instructing and supervising technicians and artisans. And while you can’t expect them to know everything about every device, they should at least have a solid technical background relevant to the industry they work in. Otherwise, it will be difficult to train people and supervise their work.
This technical knowledge will be useful when creating preventative maintenance checklists, managing work order processes efficiently, handling emergencies, creating troubleshooting guides, and more.
The Real Role And Function Of A Supervisor » Community
The ability to detect potential problems and act quickly often avoids serious problems at any facility. Therefore, maintenance supervisors cannot be negligent or constantly overlook minor issues at their site.
In addition, as someone who must audit work, check compliance and participate in the creation of various processes, you should pay attention to details combined with a problem-solving mindset.
A great maintenance supervisor directs the team and can positively impact the emotional state of team members even when morale is low. But this requires self-awareness, communication skills, and empathy. They need to put their personal problems aside and focus on getting the job done.
Likewise, it’s important that the supervisor can stay calm even on days when things don’t seem right. The behavior of the maintenance supervisor in difficult situations will reflect the quality of the work done. That’s the difference between being able to keep the team calm and focused versus bringing on the extra anxiety that is so disruptive.
Supervisor Job Description: Salary, Skills, & More
A supervisor with good leadership skills helps ensure that the maintenance team operates as a cohesive unit working towards common goals.
They must have good communication skills, know when and how to delegate, detect and resolve conflicts among team members, and be able to handle different temperaments.
Most employers will require at least a high school education to qualify, while others prefer applicants with a post-secondary education up to a bachelor’s degree. However, there are employers who will hire a supervisor without a degree if the candidate has prior experience in a leadership role with a proven track record of successfully managing other employees.
Some maintenance supervisors end up in this role by being promoted from maintenance technician or a similar role. In fact, many organizations will be looking for supervisors with such practical experience, which makes a lot of sense when you consider the maintenance supervisor duties we listed earlier.
Supervisor Vs Manager: The Key Differences
Technological advancements in the built environment are evolving rapidly. Going forward, maintenance supervisors who want to stay relevant will need to be able to use mobile technology and various software solutions such as computerized maintenance management systems (CMMS), building automation systems, inventory management solutions and other applications to optimize workflow.
They don’t need to be programmers, but a solid understanding of the technologies mentioned will be a big plus and give them a competitive edge in the job market.
With online courses and exams, it’s easier than ever for maintenance supervisors and other professionals to get useful certifications. Ideally, these certifications will provide solid technical knowledge combined with management skills. Some popular certifications for maintenance supervisors include:
In our 2021 maintenance report, respondents said finding skilled maintenance workers is their biggest challenge right now. This means that employers must approach the hiring process with enough attention and effort. Using skills-based recruiting allows employers to outline the specific technical skills required for the role, as well as identify top maintenance candidates for the job.
Supervisors, Collaborators, Groups
Maintenance supervisor jobs should clearly outline what is expected of employees by listing duties, responsibilities, and working conditions (such as expected overtime and common working environment). They should offer reasonable compensation and be sure to highlight the benefits and perks that come with the job.
If that doesn’t work out, organizations can always look to promote one of their technicians/machinists/electricians to a more supervisory role, which is also a great way to let Current workers see that the hard work pays off. The responsibilities of a team-oriented manager/supervisor require balancing two different skill sets with the goal of building team spirit within the department.
Sometimes this feels like a balance
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