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Live Chat Agent Jobs From Home – *This post may contain affiliate links. I only share opportunities that I truly believe will benefit my readers. Disclosure.
Ticket Rescue is hiring home visits in the U.S. Salary for this take-home opportunity starts at $34,000 per year (full-time).
Live Chat Agent Jobs From Home
“Our Sales & Customer Service team handles all incoming customer inquiries. This will require you to have excellent international relations, excellent communication skills, great attention to detail, and a can-do attitude. You will have a strong desire to see our business grow, and you will work closely and collaboratively with our entire team.”
Text Chat Operator Jobs From Home Hiring Now!
If you would like to apply for this position at home, please email: [email protected] with the subject line “Rockstar Sales & Customer Support Agent.”
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Flexjobs Top Companies Hiring For Work From Home Jobs 2021
Remote customer service sounds like a great way to make money from the comfort of your own home – until your phone rings, your kids start screaming, the dog starts barking, and the neighbor thinks it’s time to mow the lawn.
Fortunately, several companies now offer work from home services, where you provide customer service without having to make a phone call. If this type of work sounds like a good fit for you, read our list of the best companies to work for.
It is important to note that there is a difference between traditional customer service and work from home services. For the purposes of this article, we are only including companies that provide social media services and that hire social media professionals.
In some cases, these roles require employees to work with customers over the phone. We’ve checked if that’s the case for each of the options below, and we’ve left out the options where phone support is the main part of the site. If you are interested in these positions, check out our list of the best work from home customer service jobs.
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Factors we considered in choosing the social media jobs below include whether they hire U.S.-based agents, whether the company is known to be a good place to work for based on employee reviews, and the salary/benefits package offered. Note that the payment is taken from employees presenting themselves on various platforms such as Reddit, Indeed and Glassdoor.
$15 an hour for U.S. workers. ($16 if you speak two languages). $11 per hour for non-U.S. workers.
Smith.AI works with small to medium-sized businesses, helping them manage customers (both by phone and online) that the company’s in-house staff are too busy to handle. Smith.AI hires full-time and part-time receptionists to answer phone calls and chats and emails, and these full-time employees are eligible for health insurance.
This is a much more helpful opportunity than some of the other job partners listed below, but we’ve ranked it #1 because of the company’s reputation.
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Zapier sets itself apart from other options on this list by offering its customer support staff a great package, pay schedule, and a supportive company culture. No wonder they have so many happy employees – with so few openings. Zapier often hires Clients, and when they do it’s competitive.
Apple chat agents appreciate Apple’s culture, as well as good pay. Employees also have a stock and insurance program.
If you’re looking for a full-time chat support job that comes with benefits, becoming an Apple At-Home Support Advisor (ie, a chat support specialist) could be a good move. However, if you’re looking to get your foot in the door with Apple to raise the bar, it won’t happen; Several reviews note that upward mobility within the company is limited for customer service employees.
Provide customer support for Amazon purchases and services. You help with returns, technical support, connection tools, etc.
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Employees say that Amazon has high job expectations, but offers good training and a good company culture.
Visit Amazon’s customer service page, and learn about the different roles available in our Amazon home jobs guide.
Amazon employs agents in several countries in more than a dozen languages. They also provide computer equipment, so if you’re not tech savvy, this could be another option – just make sure you have wired internet and the required internet speed. You must also answer other customer service calls.
OutPlex provides mobile and chat services for a variety of industries, such as healthcare, retail, finance, travel, broadband and more.
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Employees enjoy a stable culture and flexibility with time off, although customer service can be challenging.
OutPlex uses chat agents in a variety of industries. They also hire bilingual assistants, and registrations are comfortable if you speak English and Spanish. To become an outPlex supporter, you must be using a Windows computer (sorry, Apple users).
Agents at LiveWorld love the work-from-home aspect, but complain about the lack of hours and benefits.
At LiveWorld, you will be the face of major companies in their direct social media presence. You communicate with customers, escalate issues, reject or approve documents and more. Because it depends on the social network, you will need to know in advance that you are participating in the social network.
Now Hiring: Huge List Of Work At Home Jobs For Reliable Income
There is little and no controversy about SiteStaff’s salary. One blog says $10 an hour (but there is no source of information) and in fact it has salary points of about $40K – $45k a year, which would be double that amount.
SiteStaff aims to be a top chat service, advertising that their chat operators are fluent in English and college students. Chat operators also need to be empathetic, as SiteStaff work in complex industries, such as primary care. They also offer limited site space in their Denver office.
As a freelancer on the Arise platform, you choose your clients, who can be in any industry.
Reviews of Arise are a mixed bag. Some providers like the flexibility of setting their own hours, while others complain about technical difficulties and unpaid, inadequate training.
Online Chat Jobs You Can Do From Home (hiring Now)
Arise works very differently from other home-based chat support companies: they provide a chat support platform that is used by various customer service companies. You register with Arise and create your own mini call center at your home.
As an independent contractor, you have to pay $39.95 to use their platform and, unfortunately, there is no trial period. Create a message board full of customer opportunities so you can connect with companies that need your social media support. It’s similar to the Upwork version for freelancers.
As a Chat Sales Specialist, you will build relationships with customers, help them with technical questions and increase sales.
Site123 is a website development company based in Israel. As a Web Marketing Specialist, you’ll be helping clients with questions about building their websites, so you’ll need a background in web development for this role. It also helps to know other languages (spoken and computer languages). Although this is an international company, you will be working during the US business hours.
Remote Customer Service Jobs
There are several complaints that ModSquad doesn’t pay and full-time communications work and that employees have to fight to get enough hours.
A remote company since 2007, you won’t have to worry about ModSquad replacing your social media work with your office-based work – which is amazing in this case.
ModSquad sponsors manage all types of online content, including social media platforms, forums, message boards and more. Fees vary depending on the project you choose, but are lower than most other social media jobs.
Ginger teachers are very happy with their jobs, although some report frustration with poor management or expectations of impossible tasks.
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Meditation app Headspace recently teamed up with Ginger to offer chat therapy. This includes everything from teaching stress management techniques to psychotherapy, so this remote service is only available to trained and licensed mental health professionals.
You will be answering chat inquiries for multiple companies and maintaining three chat sessions at the same time.
Employees generally have positive opinions about The Chat Shop. Many complaints stem from overwork and low pay.
You can look for jobs here, but first make sure you read what they can do and what they can do before you apply.
Customer Service Representative Interview Questions [updated 2023]
Chat Shop is a UK based company, but they hire representatives from Florida, Georgia, Tennessee and Texas. Their writing standards are very high, like
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