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Being An Aflac Insurance Agent – FILE – In this June 14 file photo, Gilbert Gottfried arrives with an Aflac duck to attend the 14th Annual Webby Awards in New York. Aflac on Monday, March 14, 2011 announced that it has cut ties with Gottfried because of jokes about the earthquake and tsunami in Japan that the comedian posted on Twitter. (AP Photo/Charles Sykes, File) (Charles Sykes)
Aflac is opening the door to people who want to take on the quacks in making a new voice for the insurance company’s ever-snarky duck mascot.
Being An Aflac Insurance Agent
Aflac Inc. will begin accepting applications Wednesday for a replacement for Gilbert Gottfried, who was fired last week after more than 10 years as a public speaker because he made silly comments on Twitter about the earthquake and tsunami in Japan.
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Instead of hiring another celebrity voice right away, Aflac decided to solicit input from the general public, said Chief Marketing Officer Michael Zuna.
“There’s a lot of undiscovered talent in the US,” Zuna said, citing shows like “American Idol.” “We call it America’s best job.”
Anyone interested will be able to submit a 30-second audio or video file of their version of the Aflac duck’s signature “Aflac” squawk at http://www.quackaflac.com. The company wants to hear interpretations of the character that might be different from Gottfried, Zuna said.
A 2006 ad featuring an Aflac duck in a silent movie — without Gottfried’s voice or any dialogue — was re-edited to promote the talent search and will begin airing Wednesday. Directs users to contest details on Aflac Duck’s Facebook page.
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“It translates complex messages into one word that tells people, ‘Aflac is the insurance company they can trust in their time of need.’
The deadline for submissions is midnight on April Fool’s Day. Aflac is planning live auditions in six markets including New York and Los Angeles. It expects to air the first commercial with the new voice, which will be produced by its longtime agency, the Kaplan Thaler Group, on April 22.
Gottfried voiced the Aflac duck for 11 years. About 75 percent of Aflac’s revenue comes from Japan, where ads for the supplemental insurance feature a no-nonsense voice made by a different player.
Aflac said last week that Gottfried’s jokes did not reflect the company’s feelings. It previously donated 100 million yen ($1.2 million) to the International Red Cross for disaster relief. After the Duck: Former Aflac Employees Allege Fraud and Harassment in Almost Every Aspect of the CompanyWorks at Aflac can be brutal — and in many cases, not even jobs.
Former Aflac Employees Allege Fraud And Other Abuses
Insurance company Aflac abused employees, manipulated its accounting, and defrauded shareholders and customers, according to nine former employees. This article is based on interviews with several current and former employees, as well as three previously unreported cases.
The allegations contained in the lawsuits cover nearly every aspect of Aflac’s business and have led to a series of investigations by state and federal regulators. But even though Aflac’s top management and board of directors have known about the claims for more than a year, they have not disclosed anything to shareholders in public filings with the Securities and Exchange Commission beyond generalities about undisclosed pending lawsuits that they expect will not be harmful. company quality.
The revelations could damage the public image of the Columbus, Georgia-based insurer, a Fortune 500 veteran that boasts of being named one of the best companies in the world for 11 consecutive years and one of the best companies to work for in America. But behind Aflac’s facade, according to former employees, there is a company that is failing to deliver on promises made to its employees. In fact, one of the ways Aflac exploits workers is by calling them “independent contractors” when they are actually employees. For the purpose of this article, we will refer to these employees as employees.
“What they’re doing is wrong,” said Louis Varela, who spent three years selling Aflac in New York City. These allegations combine nearly every major corporate scandal of the past two decades into the behavior of a single company, drawing on the wrongdoings of for-profit colleges, Herbalife, Uber, Wells Fargo, Enron, Trump University, and more.
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Workers first presented the allegations to management through official company channels in December 2016, at which time Aflac management denied them. However, the company has since made several changes to its hiring tools, compensation plan, and performance metrics, suggesting at least some of the claims are true — or a coincidence.
Aflac spokesman Jon Sullivan responded to a detailed list of questions by saying the company “will not comment on litigation.” After the publication, the company issued a statement saying it had investigated the allegations and planned to fight them. “Recent news stories about Aflac contain false allegations made by a small group of independent contractors. “Aflac intends to fight these allegations starting with their dismissal,” the statement reads. “The company has investigated these claims and found them to be unfounded.”
Aflac CEO Paul Amos II, the founder’s grandson, abruptly resigned in June to join a private equity firm, receiving a $3.4 million golden parachute. Four days after the announcement, Amos sold 222,889 shares of the stock, nearly half of his total holdings, for $17 million. Some Aflac executives have sold large blocks of shares recently; according to Ben Silverman, director of research at InsiderScore, his organization reports only 3, 000 shares bought by insiders in calendar 2017, and 363, 512 shares sold.
The Amos sale sparked a shareholder lawsuit in New York court brought by former employees, who were shareholders because of a small distribution of Aflac stock as part of their compensation. The lawsuit accuses Amos and others of insider trading while in possession of material, non-public information: allegations of fraud at Aflac.
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In November, former employees presented Aflac with a 93-page draft of a class-action suit against the company, in an attempt to settle the dispute out of court. But Aflac quickly filed a temporary restraining order in two states – Georgia and New York – to block the plaintiffs from filing a class-action suit, citing a mandatory arbitration clause in all labor contracts. A court in a Georgia case last week ruled that Aflac could compel arbitration and drop the lawsuit. However, Aflac submitted the draft complaint into evidence in the Georgia case without requesting that it be filed under seal. So Aflac’s attempt to push the suit to arbitration ended up exposing it.
This is the first installment of a series analyzing employee claims. We’ll start by looking at Aflac’s treatment of its workers, which took on political significance when Aflac joined the chorus of big companies handing out employee bonuses and promising local investment after the passage of the GOP tax plan.
Aflac CEO Dan Amos and Aflac ducks visit the floor of the New York Stock Exchange after Aflac executives hit the closing bell during the afternoon of Dec. 4, 2015 in New York City.
The American Family Insurance Company, or Aflac, was founded in 1955 by John, Paul, and Bill Amos. Paul’s son Dan is the current CEO and chairman; Dan’s son is Paul II, who was president. The company mainly sells supplementary policies in the US and Japan that improve traditional health insurance, for accidents, cancer, short-term disability, or vision and dental. Almost all policies are sold as voluntary options in health plans offered to small businesses, paid for through payroll deductions. Aflac’s strong brand (Aflac’s duck is common on NFL telecasts; Melania Trump once served as a leading lady) and popular “One Day Pay” claims compensation contributed to 7.2 million policy holders and 22.5 billions of dollars annually. income.
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But Aflac “employees” generally don’t sell policies. This work falls to an army of approximately 50,000 independent contractor insurance agents, who are recruited from the company every year. Salespeople must invest thousands of dollars in their business and must pass insurance licensing exams in every state where they sell, take licensing classes and mandatory Aflac training, cover all travel and overhead, and be required to pay for a place to work in Aflac. offices.
This picture causes a lot of confusion. “Recruitment is in our lives,” Aflac Vice President Michael Chille wrote to employees in July 2012. “Continuous recruitment is critical to your success,” reads the Aflac Participant Workbook. “Train all the time: there is always an ‘opening’ for a new friend!”
Recruiters, who are paid $20 for each employee they sign up for, browse online resume sites and hope to become affiliates for Aflac, its entry-level site. New college graduates and retired professionals looking for a bridge to retirement make up the majority of employers, according to the plaintiffs.
Current and former employees allege that employers make promises that go beyond the scope of work. “There’s a lot of money to be made at Aflac,” Trevor said
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