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Whether traveling for business or pleasure, staying in a hotel is a major investment of money and time. Third-party organizations, such as AAA, provide unbiased reviews and ratings, so guests can be sure they’re getting their money’s worth wherever they stay. AAA employs hotel inspectors to rate and rate hotels, handing out diamond ratings based on objective qualifications. Hotel inspector positions at AAA require travel industry experience and a love of hospitality and travel.
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Using guidelines selected by AAA members, hotel inspectors rate each travel property ranging from one diamond, which provides basic amenities and features, to five diamonds, which represent the best accommodations in the world. The rating is based on categories including staff, housekeeping, guest services, and decor and ambiance. AAA hotel inspectors operate and use all aspects of the hotel, including check-in, concierge, rooms, amenities, and restaurants. They do everything from timing the waiters in the restaurant to checking the room for bed bugs to swimming in the pools. Hotel inspectors, also called hotel critics, take notes, fill out forms, and talk to hotel managers about why their property got the rating it got.
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Due to the anonymous nature of the position, the exact education and experience requirements for an AAA hotel inspector are vague. Judging by the profiles of current inspectors, most have a hospitality or travel background. Many have degrees in hotel management, hospitality or other related studies. They have held other travel and hospitality positions such as travel agent, tour operator and food service and hoteliers. Key traits to hold as an inspector include being able to work well under pressure and keep a fast schedule. An inspector also has great attention to detail and the ability to quickly adapt to new technologies.
Pushpins fill the cards of AAA hotel inspectors as they travel across the United States, Canada and the Bahamas, visiting hotels and resorts. Hotel reviewer positions include year-round travel in a particular region. For example, one inspector may be in charge of the Southeastern United States, while another covers the Northwest. Sometimes inspectors have to use an alias or fake name when checking into hotels because hotel managers may be anxious to get them to show up for an inspection. Other times, the inspector communicates with the manager throughout the process. Hotel inspectors can expect long hours on an inspection trip. They can also enjoy experiences usually reserved for the rich, famous and well-traveled.
As of 2016, the salary of an AAA hotel inspector ranges from $41,000 to $44,000 per year, according to Glassdoor. In addition to an annual salary, inspectors receive additional benefits such as health, dental and retirement plans, as well as perks such as paid time off, career advancement and training, and employee discounts.
The job growth trend for an AAA hotel reviewer should be stable going forward as AAA inspects thousands of hotels every year and needs inspectors to get those reviews done.
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Lindsey’s writing experience spans a variety of business-related industries, including real estate, personal finance, marketing, and community organizations. Earning a business minor instilled in her a love for all things business, from marketing to accounting, an interest that shows in her writing.
How To Find A Job As A Hotel Inspector How To Pay Rates For Federal Mine Inspectors Welding Inspector Qualifications List Of Jobs In Travel And Tourism How To Interview In The Hospitality Industry What Is The Job Of A TSA Security Guard? How To Get A Job As A Hotel Reviewer Food Inspection Job Requirements How To Get A Job In An Airport How Do I Become A USDA Meat Inspector? How much money does a general manager of a hotel get paid? Types of Hotel Positions When online travel companies first appeared on the scene in the late 1990s and early 1990s, the end of the travel agency was predicted. However, the plethora of options available online has actually amplified the benefits of using a travel agent. Yes, individuals can do more DIY travel planning online than ever. But travelers of all ages still turn to travel agents for many of the same reasons they call an electrician, even though YouTube is full of “how to rewire a light bulb” videos, because hiring an expert means eliminating unnecessary hassle. avoided.
Even with the internet at your fingertips, there are plenty of good reasons to use a travel agent. (After all, just having all the right tools in your garage doesn’t mean you’re the best person to rewire your home.)
This benefit is the most obvious, but depending on how busy your life is right now, it may be the most important. Travel research is incredibly time-consuming and can be a bit of a black hole: the more you learn, the more questions you think you’ll ask. When a travel agent develops an itinerary for you, your free time isn’t spent on what could be an endless search for better and better deals.
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Many travel agencies, including AAA, have relationships with certain providers and may offer special offers and promotions that are not necessarily available to people who book directly. Not only that, AAA negotiates additional member benefits that are not available to the public.
AAA travel agent Tonda Snyder explains, “Our preferred suppliers offer discounts or perks, such as dining credits and activity vouchers that equate to member savings.”
And while those benefits may seem small, they really add up. “The savings from one booking can cover the cost of an annual AAA membership.”
Things can and often go wrong during travel. Travel literally takes us outside of our comfort zones and takes us to unfamiliar places where we still deal with everyday problems such as snafus when booking hotels. In that situation, it is unlikely that you will have immediate success using the customer service number of an online booking site. Travel agents, on the other hand, are usually available to sort things out in no time.
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“I had a client who booked a hotel abroad with a credit card that was no longer valid at the time of travel,” recalls Snyder. “The day before the trip was due to start, the hotel emailed to say the room she had booked almost a year earlier would be canceled if they didn’t have a replacement card.”
Since Snyder had booked the trip for her client, she also received a message from the hotel. Despite her client being airborne and unreachable, Snyder managed to get updated account information to the hotel so she would have a room to check into when her client arrived after her international flight.
It is also worth noting that travel agents have power that the average traveler does not. A travel provider who wants to maintain a good relationship with a travel agent has received an extra incentive to work on a solution for a travel dilemma.
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It’s easy to look at a list of cities or museums you want to see on a trip and plan accordingly – without realizing how much time it takes to get from one place to another, you’ll be left rushed and rushed. A good travel agent can offer options to add to your trip and suggest which sights are best left unseen or simply rearranged to maximize each day.
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Agents can also help formulate expectations about the cost of a trip. “Maybe you want to get your whole house remodeled, which is fine, but what if you only have $10,000?” says Cutter. “I can help define a client’s expectations of what kind of trip they can take for the budget they have.”
No journey is one-size-fits-all. Your neighbors’ tales of a fantastic Caribbean cruise may make you long for islands and turquoise waters, but that doesn’t mean the same cruise is right for you.
Getting to know your travel agent better will help him or her understand your travel style and preferences. Instead of booking the same trip your neighbors took, your agent may be able to direct you to a similar trip that meets your specific needs.
“We have resources that may not be available to the public, so helping you with your plans can open up opportunities you didn’t know existed,” says Snyder. That could be suggesting destinations you never thought of visiting or activities you hadn’t considered.
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Engaging in a dialogue with your agent not only allows you to answer your questions, but also ensures that your agent puts together a wonderful trip that’s right for you.
Since a travel agent is essentially your representative when it comes to planning trips, it’s important to work with someone you trust. A few preliminary questions can help you determine if a broker is right for you. Remember: you want an agent who designs trips the way you would if you had the time and connections, so it’s worth the extra effort to get to know the agent – and let him or her get to know you.
When planning a trip, you brainstorm where you want to go or nail down
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