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Aaa Travel Agent Job Description – Did you know that AAA Travel is one of the largest leisure travel agencies in the US? With scale comes unique expertise, stability and the long-term trust of AAA’s more than 1.2 million members and the greater Washington and North Idaho community.
Helping AAA Members MTC Helping AAA Members Travel Near and Far Did you know that AAA Travel is one of the largest leisure travel agencies in the United States? With scale comes unique expertise, stability and the long-term trust of AAA’s more than 1.2 million members and the greater Washington and North Idaho community. When you work for AAA Travel, you can take your first steps in the travel business or take your career to the next level – all while helping members and non-members achieve their dream trips. Our travel teams are connected, collaborative and flexible. We seek and retain the most talented team members who share our core values. With integrity, we set everyone up for success with meaningful support and backing from our solid partnerships and in-house travel experts.
Aaa Travel Agent Job Description
I started as a AAA Washington Travel Consultant in 2010 and little did I know then that I was about to fall in love with the travel industry. After four years at the Olympia store, helping members with car tours and home tours, I was certain that I wanted to turn this job into a career. I began to look for opportunities for advancement with the support and motivation of my manager.
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I spent a year as an international travel agent at the Mill Creek and Alderwood stores. Knowing that I would eventually want to work my way into the corporate office and “back of house” operations, I took the position of Group Travel Coordinator for Concierge Cruises, which I enjoyed for four years until the Product Manager position opened up. I could not miss the opportunity, thanks again to the support and encouragement of my superiors and colleagues. I have been in this position for over two years now and I have never been happier. I can’t wait to see what else is to come as the years go by!
Our members know that we will do everything in our power to help them in difficult situations and unexpected emergencies.
AAA is a popular brand. People associate AAA services with road services for trips with reliability and quality.
Turn your travel dreams into reality. Help plan trips, cruises and world adventures for our members and non-members – all with the help of our travel experts.
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Help members with travel planning, domestic flight and hotel reservations, membership questions and more. Become an expert in quality travel gear and luggage and advise travelers on their purchases.
Help your colleagues grow while developing your leadership skills. Our culture encourages collaboration, support and investment in our people as the best resource for sustainable growth.
Do you have a question? Do you need a mentor? Our in-house experts have decades of travel experience and industry knowledge. They are there to help, guide and teach you the best ways to develop your knowledge of the travel industry and serve our members.
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Our Territory: AAA Washington proudly serves AAA members who reside in Washington and Northern Idaho. Products and services may vary depending on your geographic location. Restrictions apply. AAA membership is subject to terms and conditions. See the membership terms for more details.
Google Play and the Google Play logo are trademarks of Google LLC. App Store® and the App Store® logo are trademarks of Apple Inc. When online travel companies first appeared on the scene in the late 1990s and early 2000s, the end of the travel agency was heralded. However, the plethora of options available online has actually reinforced the benefits of using a travel agent. Yes, individuals can do more DIY travel planning online than they once could. But travelers of all ages still turn to travel agents for most of the same reasons they’ll call an electrician, even though YouTube is full of videos on how to rewire a light — because hiring a professional means avoiding unnecessary hassles.
Even if you have the internet at your fingertips, there are many great reasons to use a travel agent. (After all, just because you have the right tools in your garage doesn’t mean you’re the best person to rewire your home.)
This benefit is the most obvious, but depending on how busy your life is right now, it might just be the most important. Researching travel is incredibly time-consuming and can be a black hole – the more you learn, the more questions you want to ask. When a travel agent prepares an itinerary for you, your free time is not spent on what could be an endless search for ever better deals.
How To Become A Travel Agent
Many travel agencies—including AAA—have relationships with certain providers and can offer special deals and promotions that aren’t necessarily available to people booking directly. Not only that, AAA negotiates additional membership benefits not available to the public.
AAA Travel Agent Tonda Snyder explains, “Our popular providers offer discounts or additional perks like restaurant credits and activity vouchers that equate to member savings.”
And while these benefits may sound small, they really add up. “The savings on one booking can cover the cost of an annual AAA membership.”
Things can and often do go wrong when traveling. Traveling literally takes us outside of our comfort zone and places us in unfamiliar places where we still have to deal with everyday problems like the confusion of hotel reservations. In this case, you are unlikely to have immediate success using the customer service number on the booking site. On the other hand, travel agencies are usually available to help sort things out as quickly as possible.
Reasons Why You Should Use A Travel Agent To Book Your Next Trip
“I had a client who booked a hotel abroad with a credit card that was no longer valid at the time of the trip,” recalls Snyder. “The day before the trip began, the hotel emailed that the room she had reserved almost a year earlier would be canceled if they did not have a replacement card.”
Because Snyder had booked the trip for her client, she also received a notice from the hotel. Despite the fact that her client was airborne and unreachable, Snyder managed to transmit updated account information to the hotel so that when the client arrived after an international flight, she had a room to check in.
It is also worth noting that travel agencies have influence that the average traveler does not have. A travel provider who wants to maintain a good relationship with the agent has an added incentive to work towards a solution to the travel dilemma.
You can easily see a list of the cities or museums you want to see during your trip and plan accordingly – without realizing how much time it takes to get from one place to another will leave you feeling anxious and rushed. A good travel agent can offer options to add to your trip and suggest which attractions would be best left unseen or simply rearranged to make the most of each day.
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Agents can also help set expectations for travel costs. “You might want to remodel the whole house, which is fine, but what if you only have $10,000?” Snyder says. “I can help set the client’s expectations of what kind of trip they can do for the budget they have.”
No journey is universal. Your neighbor’s stories of a wonderful Caribbean cruise may make you yearn for islands and turquoise waters, but that doesn’t mean the same cruise is right for you.
Getting to know your travel agent means they can better understand your travel style and preferences. Instead of booking the same trip as your neighbors, your agent may be able to direct you to a comparable trip that meets your specific needs.
“We have resources that may not be available to the public, so allowing us to help you with your plans can open up possibilities you didn’t know existed,” says Snyder. This can include suggesting destinations you’ve never thought of visiting or activities you’ve never considered.
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Engaging in dialogue with your agent not only helps answer your questions, but also ensures that your agent creates a wonderful trip that’s uniquely suited for you.
Since a travel agent is essentially your agent for planning your trip, it’s important to work with someone you trust. A few introductory questions can help you determine if the agent is right for you. Remember: you want an agent who will plan trips just as you would if you had the time and connections, so it’s worth the extra effort to get to know the agent—and let them get to know you.
When you’re planning your trip — whether you’re thinking about where to go next or figuring out the details — consider these additional questions to ask your travel agent:
Snyder also suggests sharing any research you’ve done yourself. “It’s always helpful to give your agent as much detail as possible. This helps us to be more effective on your behalf.”
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Still in doubt about using a travel agency? Snyder adds, “AAA doesn’t label the rates it offers
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